Tips & Tricks To Hold Your Security Guards Accountable

In the security sector, accountability is a vital component. Without it, no security service provider can think of delivering services that people need from them. Without it, you cannot get better performance out of security guards on a security patrol. Supervisors need to instil the principles of accountability within the guard teams. The rewards you’ll get will be worth the effort. So, let’s briefly take a look at the ways you can achieve it hassle-free.

Train The Guards

When training is emphasized, it sets the bar for accountability. It ensures the security guards have the tools & skills to do what is expected of them on a security patrol. Just make sure they initially have the required qualification & training to respond to situations.

Encourage Teamwork

The job of security guards is such that most of the time, they have to work in teams under various environments. Emphasizing it can have a significant impact on the security guard’s morale & commitment to excellence. As a result, improvement in the quality of security services they offer can be seen on a long-term basis.

Assist Your Guards

Help the security guards to do their jobs by providing them the tools, information, as well as the list of protective gear mandatory for guards to perform. Frequently review their performance to identify & correct their actions. Take customer feedback into consideration. Also, suggest to them the way they can enhance their skills to conduct better security patrols.

Stimulate Potential

Before turning into an expert, everyone starts as an inexperienced security guard. Therefore, take the initiative to spend a little time with the security guards to help them discover and reach their potential. Also identify the guards that need more training, the areas for growth, or those that need more recognition.

Reflect Inwards

If your security guards fail, it isn’t their failure alone, it’s your failure too. So, be sure to hold yourself accountable too. Evaluate your actions to determine if you are contributing to a culture of accountability & high standards. If that’s not the case and your actions are lax, know that you are contributing to the failure of your team.